The shipping company will call you in advance to schedule the delivery appointment window, and you must be home to the receive the delivery.

The product will be kept in its original packaging, and there is no assembly provided with this service.

The delivery is made inside your residence to the room of your choice (includes carrying the product up two (2) flights of stairs from the threshold). This delivery choice takes the hassle out of moving the product to the room you want. It is very important for you to there at the appointed time as you will be responsible for any costs associated with a delivery being missed because you were not present to accept the delivery. The shipping company will call you in advance to schedule a delivery appointment during regular business hours.

Merchandise cannot be delivered without a signature.

If the packaging or merchandise appear to be damaged in any way, please note the damage on the delivery paperwork and refuse the shipment.

It is your responsibility to inspect the packaging and product prior to the driver departing.

Drivers do not assist with unpacking or with set-up.

It is not the driver’s responsibility to bring the freight inside your house.

The product will be kept in its original packaging and there will be no assembly provided with this service.

The threshold is considered the first dry area (garage/covered patio), this is not inside delivery. Threshold Delivery consists of a delivery to the threshold of your home or business. It is very important for you to there at the appointed time, as you will be responsible for any costs associated with a delivery being missed because you were not present to accept the delivery. For this delivery method, we encourage you to have at least one other person there with you so you can get product to your desired location in the residence or business. However, for commercial locations, it is possible that the carrier would not call ahead and just deliver during regular business hours. The shipping company will call you in advance to schedule a delivery appointment for residential locations.

Merchandise cannot be delivered without a signature.

The driver will place the shipment securely on your location's curb and will not inspect or remove packaging on your behalf.

The curbside shipping method will ensure your package will be delivered to the curb of your residence or business. We are currently offering free curbside delivery on most freight orders. Free Ground Shipping $0 (available for all items under 100 lbs)įree LTL Curbside Delivery: $0 (for a limited time)

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